1. Returns
We understand that sometimes things don’t go as planned. If you are not satisfied with your digital crochet pattern purchase, you can return it within 30 days from the date of purchase for a full refund. To initiate a return, please email us at contact@yarndiy-store.preview-domain.com with your order details.

2. Refund Process
Once we have received your return request, we will review it and process the refund. Refunds will be credited back to the original payment method. Please note that it may take a few days for the refund to reflect in your account, depending on your bank or payment provider.

3. Conditions for Returns
To qualify for a return and refund, the following conditions must be met:

  • The crochet pattern(s) must not have been downloaded yet.
  • The refund request must be made within 30 days of the original purchase date.

4. Exceptions
If you’ve already downloaded the digital crochet pattern(s), we cannot offer a refund as the products have been provided in their entirety.

5. Customer Satisfaction
Your satisfaction is our priority. If you experience any issues with your purchase, whether it’s a problem with the pattern file or you need help with instructions, please reach out to us. We are committed to providing you with the support you need to make your crochet experience enjoyable..